At GrowMyMoney, we provide secure and transparent investment opportunities in agriculture and livestock. This Refund Policy explains the conditions under which investors may cancel their investments and request a refund.
2. Investment Cancellation by User
-
Investors have the option to cancel their investment at any time.
-
To cancel, the user must submit a written refund request via email at support@growmymoney.net or through the platform’s support system.
-
Users must provide 25–30 calendar days for GrowMyMoney to process the refund.
3. Revenue During Refund Request
-
Investors requesting a refund will not receive any revenue or profits for the month in which the refund request is submitted.
-
Revenue will be calculated up to the last completed month before the refund request.
4. Refund Eligibility
Refunds are applicable for:
-
Voluntary cancellation of investment by the user (as described above).
-
Duplicate payment due to system error.
-
Payment made in error or to the wrong account caused by the platform.
Refunds are not available for:
-
Losses incurred due to investment performance.
-
Partial withdrawals or incomplete investment periods.
5. Refund Request Process
-
Submit your refund request via email or support system.
-
Include investment details: transaction ID, date, and invested amount.
-
GrowMyMoney will review the request and process it within 25–30 days.
-
Approved refunds will be returned via the original payment method whenever possible.
6. Exceptions
-
Refund requests submitted without proper notice or incomplete information may be delayed or denied.
-
GrowMyMoney reserves the right to deny any refund request that does not comply with this policy.